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Policies, Shipping & Pricing

Exchange Policy:
We are happy to provide full store credit for any item returned within 10 days of purchase. We do not provide refunds. Store credit will be valid for one year. All returns must be properly packaged and insured. There can be no sign of wear. Please contact us by phone or e-mail for a return authorization number.

Shipping Information:
All purchases are shipped fully insured by Federal express or Express USPS. All shipments require a signature upon delivery.

Ring Sizing Information:
Many of our in stock rings can be sized at least one size up or down. There are some designs that will require a special order. Special orders take 4 to 6 weeks for completion.

Gift wrap:
We have beautiful gift wrap available at no charge by request.

Pricing:
Due to fluctuating gold costs, prices are subject to change without notice.

Special Orders:
Special orders are one of our specialties. Using your stones or ours, we can co-create a beautiful and powerful piece just for you. Please peruse our portfolio section to see what we have done for others in the past. Once we decide on the design and provide you with an estimate, a deposit of 50% is required to start. Special orders usually take 6 to 8 weeks to complete. Deposits on special orders are non-refundable and non-transferable. Please call us to discuss your project.