Skip to Content


Jewelry Care

The Golden Eye™ strives to offer original designs, quality workmanship and a memorable experience.

We pledge our service and support for the life of your jewelry. Our unique designs require very little in the way of maintenance in order to enjoy them for years and years. Below are some tips on how to best keep your jewelry it top form. If you take your jewelry in to a jeweler to have them work on your jewels, you may wish to send them the link to this page. If you want to send your jewelry in to us to have it serviced, please feel free to contact us here.

Adjusting"W" Clasps

Adjusting
The “W” clasp on your chain or necklace is a very classic design, used for thousands of years as a closure. It is made of 24kt gold and is very flexible.

To open the clasp, push one “wing” of the W forward. Do not pull out laterally. To insure a secure closure, push the “wing” back to center, and align with the center loop.

After many uses you may find your clasp becoming stiff. This can easily be remedied by having it annealed. This is a process where the gold is heated and cooled, making the piece soft and flexible once again. Any reputable jeweler can do this for you.

Behind the Ear Latching Hoop

Behind the Ear Latching Hoop
To be sure that your hoops are on securely, listen for a click as you close them. If they do not click firmly, the catch needs to be tightened. This can be done by any jeweler, or yourself, with a pair of needle nose pliers. Squeeze the catch together very gently; you will barely see the catch move. Check the fit of the post and continue until the earrings are clicking soundly again.

Diamond Beads

Put your necklace on in front of you, and then move the necklace around so the clasp is in the back. This procedure puts much less strain on the area where the clasp is attached to the beads. This is the area that receives the most stress.

We recommend restringing once a year. Do not sleep or shower with your diamond beads on.

In Front of the Ear Latching Hoops

In Front of the Ear Latching Hoops
To be sure your hoops are on securely, the wire needs to snap firmly in the depression that sits in front of the ear. If it does not, hold the hinge between two fingers, and gently pull on the end of the wire until the wire snaps into the groove properly.

Pearls

To insure that your pearls give you many years of use, please avoid contact with household chemicals, cosmetics, hairspray, and perfume. Gently rub them with a damp cloth when you remove them.

Do not put pearls in an ultrasonic cleaner. We recommend restringing once a year.

Rings

We recommend that all rings with gemstones have an annual check up by a jeweler to insure that they are secure. Otherwise, unless they become worn and scratched, they should hold their beauty for years. If you want to have your rings refinished, please feel free to contact us.